• Frequently Asked Questions

    Water Filter Solution

SHIPPING

Shipping is free within Australia

You will receive the product in between 5 and 10 days

We offer express shipping at an additional charge

Yes, we ship to Post Office Boxes

Shipments are via Australia Post or if you are an international purchaser we will provide a shipping method and there will be an international shipping fee

WARRANTY

We offer a Lifetime Warranty on the product if proper handling and installation has been achieved and demonstrated.

  1. If the product is exposed to the sun and UV we cannot be responsible for medium long term damage to plastic components and any sun fade of annodised parts of the product.
  2. We recommend out of the sun installation and if the unit is used stand alone, with a garden hose, the core units will not be damaged by the sun, however over a long period even HDME high quality plastic will be impacted by UV.
  3. In ground installation instructions must also be adhered to ensure the magnetic array is not exposed to prolonged moisture, and if you are in a high rainfall wet area we recommend above ground installation in such a way as to protect the unit from water exposure.
  4. Any dismantling or modification of the units comprising the product renders the warranty void.
  5. Please photograph your installation and keep the record with your warranties and guarantees.
  6. We offer 100% customer satisfaction when the simple advice and recommendations are followed.
  7. In the case of a return under warranty the unit will either be refurbished and tested or replaced completely.

PRODUCT USE

As we know, water is one of the most vital resources on Earth β€” essential not just for hydration, but also as a carrier of the minerals your body needs to function properly.

Our magnetic water conditioner helps transform your water supply into a steady stream of magnetically treated, softer water. This process reduces the tendency of mineral particles to clump together. Instead, they remain in smaller, more bioavailable forms, making it easier for your body to absorb essential minerals β€” a critical benefit in a world where many people are mineral deficient.

Additionally, exposure to magnetic fields is known to support biological healing processes, adding further value to this natural water enhancement system.

Not all water is created equal. Hard water is water that contains elevated levels of dissolved minerals, primarily calcium and magnesium. It typically forms as groundwater passes through limestone and chalk deposits rich in these minerals.

While hard drinking water may offer some minor health benefits, it can cause significant problems in industrial systems β€” such as boilers, cooling towers, and plumbing β€” where mineral buildup leads to inefficiencies, blockages, and expensive repairs.

In everyday household use, hard water reveals itself through poor soap lathering, stubborn limescale buildup in kettles and hot water systems, and reduced efficiency of appliances. It also limits the health, diversity, and productivity of both home and commercial gardens by affecting soil and plant nutrient absorption.

Wherever water hardness causes issues, water conditioning or softening solutions are commonly applied to reduce these adverse effects and restore water quality for both domestic and industrial use.

Our Magnetic Water Conditioner is built using high-strength neodymium (NdFeB) magnets designed to restructure the physical properties of water as it flows through your plumbing system.

When water passes through the magnetic field, it influences the electrical charges of mineral ions such as calcium (Ca²⁺) and magnesium (Mg²⁺). These ions temporarily lose their ability to form hard limescale by entering a more stable, non-scaling crystalline state. As a result, even when water is heated, these minerals do not form scale on pipes, appliances, or heating elements.

This process works in part through electromagnetic induction (Faraday’s Principle). The magnetic field penetrates the pipe wall, generating a micro-current in the flowing water. This current repels scale-forming ions and microorganisms like fungi, which are negatively charged, preventing them from attaching to pipe surfaces.

At the same time, the magnetic field ionizes the water molecules, increasing the concentration of hydrogen ions (H⁺) and hydroxide ions (OH⁻). These ions help dissolve existing scale and residue inside pipes and tanks, cleaning them over time.

After treatment, the water becomes:

  1. Less prone to encrustation due to the altered state of calcium and magnesium ions

  2. Lower in surface tension, improving water flow and wetting properties

  3. Richer in dissolved oxygen, which can support healthier plant and microbial life

  4. More active and bioavailable, as water clusters become smaller (micelle reduction)

  5. Softer and better for appliances, skin, and soil

This technology offers a chemical-free, maintenance-free solution for preventing and reversing the effects of hard water, making it ideal for domestic, agricultural, and light commercial use.

Extensive scientific research and field experience confirm that our magnetic treatment technology reduces scale buildup, including stubborn calcium and magnesium deposits. These scale-forming minerals are altered into forms that are less adhesive and more bioavailable, meaning they can become beneficial nutrients for plants and even for human health when used in agricultural systems.

As a result, the WellWater Unit not only protects pipes, pumps, and appliances from mineral damage, but also enhances water quality for broader use. This leads to significant short- and long-term savings in maintenance, repairs, and infrastructure costs β€” making it a smart and sustainable choice for homes, farms, and businesses alike.

Many people are familiar with the pioneering work of Dr. Masaru Emoto, who explored how words, symbols, and intention may influence the molecular structure of water. For those new to his research, it offers a fascinating perspective on the relationship between consciousness and water.

Inspired by this concept, our team thoughtfully incorporated the Sri Yantra β€” one of the most revered and ancient symbols of sacred geometry β€” into the design of our magnetic water conditioner. The inclusion of this symbolic pattern is intended to further harmonize and enhance the energetic quality of the water.

To learn more:

Installing your WellWater Magnetic Conditioner is simple β€” in many cases, you won’t need a plumber at all.

If you’re using standard tap or garden hose fittings, the unit can be connected directly between your outdoor tap and hose using common ΒΎ inch threaded connectors. No tools, digging, or modification needed β€” it’s plug-and-play for home and garden users.

For more permanent setups, the unit can also be:

  • Mounted easily on a wall or fence, using the built-in isolation bracket system (included)

  • Installed in the ground by your plumber β€” typically one metre downstream from the water meter. It connects directly to standard ΒΎ inch poly or copper pipe fittings, common across Australia.

If you’re adapting to larger or smaller pipe systems, simple threaded adaptors are readily available from any hardware store.

Ground installation tip: Backfill the hole with sand or non-metallic gravel instead of clay. This helps avoid long-term saturation, which can affect the magnetic performance.

⚑ Important: If installing near buildings or electrical systems, allow at least one metre of clearance from power devices to prevent any potential magnetic interference.

βœ… Proven Benefits of Magnetic Water Conditioning in Agriculture

  • βœ… Reduce water usage by 10–30% through improved hydration efficiency

  • βœ… Cut fertilizer and nutrient input without sacrificing crop health

  • βœ… Lower pesticide and herbicide demand by improving plant resilience

  • βœ… Boost crop yields by 10% or more in most conditions

  • βœ… Enhance the natural flavour and quality of fruits and vegetables

  • βœ… Extend the shelf life of produce by improving cellular structure

  • βœ… Improve soil pH and break down harmful impurities season after season

  • βœ… Increase nutrient density in harvested produce

  • βœ… Accelerate seed germination and speed up early growth stages

  • βœ… Stimulate fine root development for better nutrient uptake

  • βœ… Minimize heat stress in plants during hot weather

  • βœ… Improve irrigation flow rates and system performance

  • βœ… Save energy and reduce input costs across operations

  • βœ… Prevent and dissolve scale in irrigation pipes and drippers

  • βœ… Support soil desalinization within the first 12–18 months (up to 1.5m depth)

  • βœ… Improve livestock health and growth rates, while reducing disease

  • βœ… Increase animal productivity in breeding and commercial operations

Effect of a magnetic water treatment on homogeneous and heterogeneous precipitation of calcium carbonate

Magnetic water conditioning is a rapidly growing field backed by both traditional knowledge and modern research. If you’re interested in understanding how magnets interact with water β€” and the effects on human, plant, and animal health β€” the following resources offer helpful insights:

πŸ” Informative Articles & FAQs

🧬 Scientific Research

⚠️ Important Handling & Safety Guidelines

The WellWater Magnetic Conditioner contains powerful neodymium magnets and should be handled with care. Please follow these safety precautions during transport and installation:

  1. Keep metal objects away
    Avoid placing or dragging the unit near tools, screws, nails, or iron particles β€” especially during installation. The magnets can attract nearby metal with significant force.

  2. Maintain safe distance from electronics
    Do not install the unit within 1.5 metres of sensitive electrical equipment (e.g., meters, inverters, control panels). This ensures magnetic fields (gauss radiation) do not interfere with nearby systems.

  3. Medical implants warning
    The unit must not be handled by individuals with electronic medical implants, including pacemakers or defibrillators. The magnetic field may interfere with these devices.

  4. Air freight tip
    If shipping by air, ensure magnetic shielding is used according to carrier regulations. For more details, see:
    πŸ”— Magnet Shipping Guidelines – Intemag